thanks for your comments of which I note you did not give many specifics about the car model you bought. Interestingly, at face value you seem to have got a great deal and critically like any purchase of high value goods what is most important is that after another 90,000 miles you believe you got a great deal. That is what is always most important.

Similarly, you may have been able to buy the same model of car elsewhere but that car may not of proven to be so reliable and then despite the initial saving on price you would of possible concluded that it was not such a good deal?

Finally my initial observation on Carsite was not you could not get a great deal but more on the hype that all cars were better than a franchised dealer and yet you did not get all the bundled benefits of buying from a dealer.

Glad you are happy with your purchase.

Rita x

You make a fair pitch at defending the position for Carsite, and for what it is worth I probably believe your fee is only £75. That does not automatically mean that the consumer is getting the benefit from this. In my example, I believe I got a better prepared car, with warranty for the same price as from your site. So on the assumption the dealer did not do this to make a loss in profit, I can only assume the the leasing company from which you source your stock must be taking the increased profits from your business.
As I say, it is up to the consumer to make their own mind up once they have all the facts.
Thanks for your reply.

We read your blog entry and feel it’d only be fair to give our side of the argument – you do invite people to leave posts, in agreement or not. If you choose to delete our comment then of course that’s up to you but we wanted to have the opportunity to address some of the concerns you mentioned.

Our ethos as a company is to be as open and honest as possible and to help our customers to make an informed decision when purchasing a car. Unlike dealers, we do not purchase stock. We simply provide the details of vehicles available, with our fee being just £75 to enable the consumer to purchase the vehicle direct and keep the savings. Part of the Carsite service is to provide an independent RAC inspection report on all cars to give people the confidence that they know exactly what they are buying – this will highlight any areas where the car may be less than perfect. Drawing your attention to points like this on a car may seem like a strange way to market cars but we believe that is part of what makes Carsite different to the traditional used car dealer who you would probably expect to try and hide these details rather than point them out.

With regards to your comments on servicing, you are right in thinking that we do not carry out any services here – instead, Carsite provide a full history with each car along with an HPI report and an independent mechanical and bodywork inspection report including a test drive from the RAC. We do not ask you to simply take our word for it that the cars are as good as they appear – we provide an inspection report and video of the test drive from one of the biggest and most trusted names in motoring for your total peace of mind.

Should you decide that the car is not for you at any stage and for any reason then you can simply walk away without losing a penny – the handling fee will be refunded to you with no questions asked so it really is a no-lose proposition for car buyers.

It is a shame that we didn’t get a chance to prove to you the benefits of buying a car the Carsite way on this occasion however we would welcome the opportunity to do so in the future- please do give our handover centre a call on 01234 761144 if there is anything at all that we can help you with.